Premier Inn East Grinstead, East Grinstead ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

London Road-Felbridge-East Grinstead, East Grinstead, United Kingdom, RH19 2QR

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

East Grinstead 2.1 km

Airports

London Gatwick (LGW) 12.1 km

London Heathrow (LHR) 73.7 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Clean

“I was pleasantly surprised by the spaciousness of my room during my stay. The cleanliness was up to the usual high standards of Premier Inn, and I appreciated that it had all the essentials for a comfortable overnight stay. The new carpet and upgraded amenities made it feel fresh and inviting.” view full review

Modern and Functional

“The bathroom in my room was satisfactory, providing plenty of hot water during my stay. Despite being slightly older in style, it met my needs perfectly. The shower was particularly nice, with good water pressure and ample space, which made my experience quite enjoyable.” view full review

Comfy Beds for Rest

“The bed in my room was incredibly comfortable, allowing me to get a great night’s sleep. With plenty of room for my family, I found the bedding to be crisp and inviting, making it an ideal environment for relaxation after a long day.” view full review

Delicious Pub Food

“I had a good meal at the pub next door, which was a convenient option during my stay. The food was enjoyable and reasonably priced, enhancing my overall experience. The dinner options were ample and well-prepared, making it a lovely place to unwind after a busy day.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Jacuzzi

Room features

Sitting area
Tea and coffee facilities
In-room desk

Bathroom

Shared bathroom
Shower
Room toiletries

Media

Television
CD player

Location

London Road-Felbridge-East Grinstead, East Grinstead, United Kingdom, RH19 2QR

Map view

London Road-Felbridge-East Grinstead, East Grinstead, United Kingdom, RH19 2QR

City landmarks

St. Mary's Church

1.6 km

The London Temple West Park Road

London England Temple

2.7 km

Church

Trinity Methodist Church

1.7 km

Standen West Hoathly Road

National Trust Standen

4.4 km

Jubilee Community Church

1.8 km

Our Lady and St Peter's Church

2.1 km

Bluebell Railway

2.2 km

Museum

East Grinstead Museum

2.8 km

Sackville College High Street

Sackville College

3.0 km

Moat URC

2.2 km

Golf Course

Chartham Park Golf Club

3.2 km

Scott Cinemas @ The Atrium

2.6 km

West Street Baptist Church

2.7 km

East Grinstead Literary & Social Institute

2.6 km

King Street Picture House

2.6 km

Right On Cue Ltd

2.6 km

Zoo

British Wildlife Centre

3.9 km

Stubpond Lane

Stub Ponds Fishery

2.6 km

Church

St Swithun's Church

2.9 km

East Grinstead Town Museum

2.7 km

The Church Of Jesus Christ

2.8 km

Chequer Mead Community Arts Centre

2.8 km

F & J Amusements

2.8 km

Sir Archibald McIndoe

3.0 km

East Grinstead Lawn Tennis & Squash Club

2.8 km

War memorial

2.9 km

Theatre

Chequer Mead Theatre & Arts Centre

2.9 km

Chequer Mead

2.9 km

Imaggio Fine Art Print

2.9 km

Church

St John's Felbridge

4.6 km

Nearby

Church

St John's Felbridge

190 m

Restaurants

The QUBE Bar

110 m

London Road In Crowne Plaza Felbridge - Gatwick Hotel

Wild Bean Cafe

6.4 km

London Road

Anise Restaurant

6.4 km

London Road

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

8.2/10

Great

Rooms

5.4

Location

7.6

Service

6.8

Dining

6.2

James

United Kingdom, January 2025

7.6/10

I had a decent stay at Premier Inn East Grinstead. The staff was friendly and went out of their way to help, especially when I needed an early check-in. However, the cleanliness of the room didn't meet my expectations, which was a bit of a downer during my visit.

Rooms

6.0

The room was fairly spacious, but I noticed some cleanliness issues that detracted from the overall comfort.

Service

9.0

The staff was super accommodating, helping with early check-in and showing genuine care for my needs.

Location

8.0

The hotel is conveniently located near a lovely pub, making it easy to grab a meal and unwind without any hassle.

Dining

8.0

The food at the pub next door was quite nice, providing a good convenience for meals during my stay.

Facilities

7.0

Parking was a bit tricky, but the rest of the facilities seemed alright and were generally well kept.

Connor

United Kingdom, October 2024

6.0/10

My stay at Premier Inn East Grinstead had its ups and downs. While the location was convenient and the check-in efficient, the condition of the room was disappointing, notably due to dampness and cleanliness issues. The staff were friendly and accommodating, which was a definite plus. Overall, I can't say it met my expectations for a Premier Inn stay. 😕

Rooms

5.0

The room had a damp smell, mold on the walls, and cleanliness issues.

Service

5.0

Staff were friendly but lacked effective solutions for issues raised during my stay.

Location

7.0

Conveniently located near Gatwick Airport and a pleasant pub next door.

Dining

5.0

Dining options included a nice pub nearby, although breakfast had some delays.

Facilities

5.0

The reception was efficient, but the room itself fell below cleanliness standards.

Lily

United Kingdom, October 2024

5.8/10

My stay at Premier Inn East Grinstead had its ups and downs. While I found the shower and bath facilities to be surprisingly good, noise from above certainly disrupted my sleep. The breakfast service on my second morning was quite disappointing, lacking essential items and causing unnecessary delays, which ultimately tarnished my experience.

Rooms

6.0

The room had a clean and standard Premier Inn decor, although I faced noise issues from above, which affected my sleep quality.

Service

5.0

Upon addressing the noise issue, the reception was responsive and dealt with it promptly, though I felt let down by the breakfast service due to long waits and insufficient staff.

Location

7.0

Situated on the outskirts of East Grinstead, it had convenient access to Gatwick Airport, and there’s a lovely pub next door that served good food.

Dining

5.0

Breakfast left much to be desired, with many items unavailable and our table needing to be cleaned. However, I enjoyed meals at the pub next door.

Facilities

5.0

Although the air conditioning was faulty during my stay, the shower facilities were notably better than expected for a budget hotel.

Luna

United Kingdom, October 2024

8.6/10

I had a comfortable stay at Premier Inn East Grinstead, with friendly staff making my experience enjoyable. However, the bathroom could definitely use modernisation, and there were some noise issues from the road that detracted from my overall relaxation. The responsive staff made a significant difference during my stay, particularly when dealing with a minor power issue. Overall, while there were some downsides, the positives mostly outweighed them.

Rooms

5.0

The room was clean and spacious, but the bathroom needs updating as it lacked modern features like mixer taps.

Service

10.0

The staff were exceptionally friendly and responsive, especially when handling the power failure issue in the morning.

Location

8.0

Conveniently located close to the airport and local activities, which made my travel plans much easier.

Dining

8.0

I enjoyed the Premier Inn breakfast at the pub next door, which was especially great with the 'kids eat free' policy.

Facilities

8.0

The hotel provides secure parking and a pleasant environment, contributing positively to my stay.

Elijah

United Kingdom, September 2024

8.0/10

I found my stay at Premier Inn East Grinstead to be quite disappointing overall. Although there was a friendly receptionist and the location was convenient for my travel needs, I encountered significant issues such as a dirty room and unkempt dining areas. It felt like there was a lack of attention to detail that negatively impacted my experience.

Rooms

5.0

The room was not properly cleaned, with items left from previous guests, and the bed itself lacked covers.

Service

5.0

While the receptionist was friendly, the service overall felt inadequate, especially in handling my complaints.

Location

8.0

The hotel is situated in a pleasant area, close to the airport, which made it convenient for my travel plans.

Dining

5.0

The dining area at the Star Inn was not clean, which detracted from my breakfast experience.